Offshore Talent, 
Reimagined for the AI Enterprise Era

We provide dedicated Virtual Executive Assistants who provide high-level support, manage priorities, and enable executives to focus on strategic work. Our Virtual Executive Assistants come equipped with:

• 4–6 years of executive assistant experience supporting C-level executives
• Strong proficiency in productivity tools (Google Workspace, Microsoft 365, Slack)
• Expert in complex calendar management, travel planning, and expense management
• Skilled in email management, inbox prioritization, and correspondence drafting
• Deep understanding of meeting coordination, presentation preparation, and project tracking
• Experience managing personal tasks, family schedules, and lifestyle management
• Ability to handle confidential information with discretion and professionalism
• Excellent proactive problem-solving and communication skills

We provide skilled Video Editors who create engaging videos, tell compelling stories, and elevate brand content through professional editing. Our Video Editors come equipped with:

• 3–5 years of video editing experience
• Strong proficiency in Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve
• Expert in color grading, audio mixing, motion graphics, and visual effects
• Skilled in various video formats (social, YouTube, webinars, ads, explainers)
• Deep understanding of storytelling, pacing, and audience engagement
• Experience managing video projects from concept to final delivery
• Ability to collaborate with marketing, content, and creative teams
• Excellent attention to detail with a focus on quality and brand consistency

We provide creative UI/UX Designers who design intuitive interfaces, conduct user research, and create delightful user experiences. Our UI/UX Designers come equipped with:

• 3–5 years of UI/UX design experience in B2B SaaS or tech
• Strong portfolio showcasing user-centered design and problem-solving
• Expert in Figma, Sketch, Adobe XD, and prototyping tools
• Skilled in user research, usability testing, and wireframing
• Deep understanding of design systems, accessibility, and responsive design
• Experience collaborating with product managers and developers
• Ability to balance user needs, business goals, and technical constraints
• Excellent communication skills with a focus on storytelling and design rationale

We provide capable Technical Support Associates who resolve customer issues, provide troubleshooting guidance, and ensure excellent support experiences. Our Technical Support Associates come equipped with:

• 1–3 years of technical support experience
• Strong troubleshooting skills across software, hardware, and web applications
• Expert in support ticketing systems (Zendesk, Freshdesk, Jira Service Desk)
• Skilled in documenting issues, writing knowledge base articles, and tracking resolutions
• Deep understanding of APIs, integrations, and basic SQL queries
• Experience collaborating with engineering and product teams on escalations
• Ability to communicate technical concepts clearly to non-technical users
• Excellent customer service skills with a focus on empathy and problem resolution

We provide creative Social Media Managers who build brand presence, engage audiences, and drive community growth across social platforms. Our Social Media Managers come equipped with:

• 3–5 years of social media management experience in B2B SaaS or tech
• Proven track record of growing followers, engagement, and pipeline from social
• Strong command of LinkedIn, Twitter/X, Instagram, and emerging platforms
• Skilled in social media tools (Hootsuite, Sprout Social, Buffer, Later)
• Expert in content creation, copywriting, and visual storytelling
• Deep understanding of social algorithms, paid amplification, and influencer strategies
• Experience with analytics, reporting, and measuring social ROI
• Excellent communication skills with a focus on brand voice and community engagement

We provide skilled Technical Customer Support professionals across all levels who resolve issues efficiently and ensure exceptional customer experience. Our Technical Support talent comes equipped with:

• 2–6 years of technical support experience across L1, L2, and L3 tiers
• Strong troubleshooting skills across APIs, integrations, and technical environments
• Expert in support platforms (Zendesk, Freshdesk, Intercom, Jira Service Desk)
• Proven ability to diagnose and resolve complex technical issues
• Experience with SQL, APIs, and basic scripting for advanced troubleshooting
• Skilled in creating knowledge base articles and support documentation
• Ability to collaborate with engineering and product teams on escalations
• Excellent communication skills with a focus on clarity, empathy, and customer satisfaction

We provide technical SEO Analysts who improve search rankings, drive organic traffic, and optimize website performance. Our SEO Analysts come equipped with:

• 3–5 years of SEO experience in B2B SaaS or tech
• Proven track record of improving organic rankings and traffic growth
• Strong proficiency in SEO tools (Ahrefs, SEMrush, Moz, Google Search Console, Screaming Frog)
• Expert in technical SEO, on-page optimization, and content strategy
• Skilled in keyword research, competitive analysis, and link building
• Deep understanding of Core Web Vitals, site speed, and mobile optimization
• Experience with GA4, GTM, and SEO performance reporting
• Excellent analytical skills with a focus on data-driven optimization

We provide skilled Salesforce Developers who build custom solutions, automate processes, and extend Salesforce functionality. Our Salesforce Developers come equipped with:

• 4–7 years of Salesforce development experience in B2B SaaS
• Salesforce Platform Developer I & II certifications
• Strong proficiency in Apex, Visualforce, Lightning Web Components (LWC)
• Expert in declarative tools (Process Builder, Flow, Validation Rules)
• Skilled in REST/SOAP APIs, integrations, and middleware platforms
• Deep understanding of Salesforce best practices, governor limits, and security
• Experience building custom apps, managed packages, and complex automation
• Excellent code quality standards with a focus on testing and maintainability

We provide strategic Salesforce Architects who design scalable, secure, and high-performing CRM solutions aligned with business objectives. Our Salesforce Architects come equipped with:

• 8–12 years of Salesforce experience with multiple Architect certifications
• Proven expertise in designing enterprise-grade Salesforce solutions
• Strong command of system design, data modeling, and integration architecture
• Skilled in security, compliance, and governance frameworks
• Expert in evaluating trade-offs and making strategic technical decisions
• Deep understanding of Salesforce ecosystem (Sales Cloud, Service Cloud, CPQ, Marketing Cloud)
• Experience leading implementation projects and collaborating with cross-functional teams
• Excellent stakeholder management and technical communication skills

We provide skilled Sales Operations professionals who strengthen your revenue engine through clean data, efficient processes, and precise execution. Our Sales Operations talent comes equipped with:

• 4–6 years of Sales Ops experience in B2B SaaS
• Expert in CRM management and optimization (Salesforce, HubSpot)
• Strong command of sales tech stack administration (Apollo, Outreach, Gong, Clari)
• Proven ability to streamline workflows, shorten sales cycles, and improve rep productivity
• Skilled in forecasting, pipeline hygiene, and deal analytics
• Deep understanding of sales metrics, quota design, and performance reporting
• Experience enabling reps with playbooks, dashboards, and process documentation
• Strong cross-functional collaboration with RevOps, Finance, and Sales Leadership

We provide expert Salesforce Administrators who keep your CRM clean, reliable, and optimized for revenue execution. Our Salesforce Admins come equipped with:

• 5–10 years of dedicated Salesforce administration in B2B SaaS
• Salesforce Certified Administrator (plus advanced certs preferred)
• Expert in workflow automation, flows, validation rules, and process optimization
• Strong experience in data hygiene, deduplication, enrichment, and security controls
• Skilled in building custom reports, dashboards, and role-based visibility
• Proven ability to manage integrations across GTM, product, and finance systems
• Deep understanding of user management, permissions, and governance
• Experience supporting RevOps, Sales, and CS teams with scalable CRM architecture

We provide driven SDRs who excel at prospecting, qualifying leads, and building a strong top-of-funnel for your sales team. Our SDRs come equipped with:

• 1–3 years of SDR experience in B2B SaaS
• Strong track record of exceeding monthly meeting and pipeline generation targets
• Skilled in cold outreach via phone, email, and LinkedIn
• Proficient with sales tools (Salesforce, Outreach, Apollo, LinkedIn Sales Navigator)
• Excellent at researching prospects and crafting personalized, compelling messaging
• Strong understanding of qualification frameworks (BANT, MEDDIC, CHAMP)
• Experience navigating objections and booking qualified demos for Account Executives
• Excellent communication skills with a focus on persistence, resilience, and relationship building

We provide experienced Renewals Managers who safeguard your recurring revenue, strengthen customer relationships, and drive predictable expansion. Our Renewals Managers come equipped with:

• 4–6 years of renewals or account management experience in B2B SaaS
• Proven history of achieving 95%+ gross and net retention rates
• Strong command of renewal forecasting, churn analysis, and contract governance
• Skilled in managing mid-market to enterprise renewal cycles end-to-end
• Expert in CRM and subscription systems (Salesforce, HubSpot, Zuora, Gainsight)
• Ability to identify expansion opportunities and partner closely with Sales & CSM
• Experience negotiating commercial terms with procurement and legal teams
• Excellent communication and relationship-building skills that drive customer loyalty

We provide analytical RevOps Analysts who uncover insights, optimize processes, and drive revenue efficiency across the GTM organization. Our RevOps Analysts come equipped with:

• 3–5 years of Revenue Operations or Sales Analytics experience in B2B SaaS
• Strong proficiency in SQL, Excel, and data visualization tools (Tableau, Looker)
• Expert in CRM analytics (Salesforce, HubSpot) and GTM tool reporting
• Skilled in forecasting, pipeline analysis, and funnel optimization
• Deep understanding of SaaS metrics (CAC, LTV, ARR, churn, conversion rates)
• Experience building executive dashboards and delivering actionable insights
• Ability to identify process gaps and recommend data-driven solutions
• Excellent communication skills with a focus on translating data into business impact

We provide detail-oriented QA Specialists who monitor support quality, provide coaching, and drive continuous improvement across support operations. Our QA Specialists come equipped with:

• 3–5 years of quality assurance experience in customer support or BPO
• Strong command of QA frameworks, scorecards, and evaluation criteria
• Expert in support platforms (Zendesk, Salesforce, Intercom) and analytics tools
• Skilled in conducting audits, calibration sessions, and agent coaching
• Deep understanding of CSAT, QA scores, and performance metrics
• Experience identifying trends, root causes, and improvement opportunities
• Ability to collaborate with training, ops, and leadership teams
• Excellent communication and feedback skills with a focus on agent development

We provide organized Project Coordinators who support project delivery, manage timelines, and ensure flawless execution. Our Project Coordinators come equipped with:

• 2–4 years of project coordination or PMO experience
• Strong command of project management tools (Asana, Monday.com, Jira, MS Project)
• Expert in scheduling, resource planning, and task management
• Skilled in stakeholder communication, meeting facilitation, and documentation
• Deep understanding of project methodologies (Agile, Waterfall, Scrum)
• Experience tracking budgets, timelines, risks, and dependencies
• Ability to support multiple projects simultaneously and adapt to changing priorities
• Excellent organizational and communication skills with a focus on delivery

We provide strategic Product Designers who own end-to-end design, drive product vision, and create exceptional user experiences. Our Product Designers come equipped with:

• 4–6 years of product design experience in B2B SaaS or tech
• Strong portfolio demonstrating end-to-end product design and impact
• Expert in Figma, user research, interaction design, and visual design
• Skilled in design systems, prototyping, and usability testing
• Deep understanding of product strategy, user psychology, and business metrics
• Experience collaborating with product, engineering, and cross-functional teams
• Ability to advocate for users while balancing business and technical constraints
• Excellent storytelling and presentation skills with a focus on outcomes

We provide detail-oriented Procurement Coordinators who manage vendor relationships, negotiate contracts, and optimize purchasing processes. Our Procurement Coordinators come equipped with:

• 3–5 years of procurement or supply chain experience
• Strong command of procurement software (SAP, Oracle, Coupa, Ariba)
• Expert in vendor management, contract negotiation, and purchase order processing
• Skilled in cost analysis, budgeting, and spend tracking
• Deep understanding of procurement best practices, compliance, and risk management
• Experience managing supplier relationships and resolving disputes
• Ability to collaborate with finance, operations, and stakeholders
• Excellent negotiation and communication skills with a focus on value and efficiency

We provide analytical Process Improvement Specialists who identify inefficiencies, optimize workflows, and drive operational excellence. Our Process Improvement Specialists come equipped with:

• 4–6 years of process improvement, operational excellence, or continuous improvement experience
• Strong command of Lean, Six Sigma, or Kaizen methodologies
• Expert in process mapping, root cause analysis, and workflow optimization
• Skilled in data analysis, KPI tracking, and measuring improvement impact
• Deep understanding of change management and stakeholder engagement
• Experience implementing automation and driving cross-functional initiatives
• Ability to lead workshops, train teams, and embed continuous improvement culture
• Excellent communication and project management skills with a focus on results

We provide seasoned POD Managers who oversee high-performing teams and ensure flawless execution across sales and support functions. Our POD Managers come equipped with:

• 6–8 years of leadership experience managing teams of 50–100 people in a BPO environment
• Proven track record driving performance, efficiency, and quality at scale
• Expert in coaching, capability building, and team development
• Strong command of sales methodologies, customer lifecycle workflows, and best practices
• Skilled in KPI tracking, reporting, and data-driven decision making
• Experience managing cross-functional coordination across Sales, CS, Support, and Operations
• Excellent communication and stakeholder-management skills, including managing up
• History of consistently exceeding revenue, productivity, and growth targets

We provide data-driven Performance Marketing Analysts who optimize paid campaigns, maximize ROI, and accelerate pipeline generation. Our Performance Marketing Analysts come equipped with:

• 3–5 years of performance marketing or paid media experience in B2B SaaS
• Strong proficiency in Google Ads, LinkedIn Ads, Facebook Ads, and programmatic platforms
• Expert in campaign analytics, A/B testing, and conversion rate optimization
• Skilled in Google Analytics, Looker Studio, and marketing attribution tools
• Deep understanding of SaaS funnel metrics, CAC, ROAS, and LTV
• Experience managing budgets, forecasting performance, and scaling campaigns
• Ability to collaborate with creative, content, and demand gen teams
• Excellent analytical and communication skills with a focus on business impact

We provide reliable Payroll Coordinators who process payroll accurately, ensure compliance, and support employee satisfaction. Our Payroll Coordinators come equipped with:

• 3–5 years of payroll processing experience
• Strong proficiency in payroll systems (ADP, Gusto, Rippling, Paychex, Workday)
• Expert in payroll calculations, tax withholdings, and benefits deductions
• Skilled in compliance with federal, state, and local payroll regulations
• Deep understanding of wage garnishments, overtime, and multi-state payroll
• Experience with year-end processing (W-2s, 1099s) and payroll audits
• Ability to resolve payroll discrepancies and respond to employee inquiries
• Excellent attention to detail with a focus on accuracy and confidentiality

We provide skilled Marketing Operations Specialists who optimize campaigns, manage marketing technology, and enable data-driven marketing execution. Our Marketing Ops talent comes equipped with:

• 3–5 years of Marketing Operations experience in B2B SaaS
• Expert in marketing automation platforms (Marketo, HubSpot, Pardot)
• Strong command of campaign management, lead scoring, and attribution
• Skilled in CRM integrations, data hygiene, and lead lifecycle management
• Deep understanding of marketing analytics, funnel metrics, and ROI measurement
• Experience managing martech stack (6sense, Clearbit, Drift, Google Analytics)
• Ability to build dashboards, automate reporting, and optimize processes
• Excellent collaboration skills with Marketing, Sales, and RevOps teams

We provide reliable IT Support professionals who maintain infrastructure, troubleshoot issues, and ensure seamless technology operations. Our IT Support talent comes equipped with:

• 3–5 years of IT support or infrastructure management experience
• Strong knowledge of Windows, macOS, Linux systems administration
• Expert in networking (TCP/IP, DNS, DHCP, VPN), firewalls, and security
• Skilled in managing cloud infrastructure (AWS, Azure, Google Workspace, Microsoft 365)
• Deep understanding of hardware, software, and endpoint management
• Experience with ticketing systems (Jira, ServiceNow, Zendesk) and ITSM processes
• Ability to provide remote and on-site support across diverse environments
• Excellent troubleshooting and communication skills with a focus on user satisfaction

We provide results-driven Account Executives who close deals, exceed quotas, and drive revenue growth through consultative selling. Our Inside Sales AEs come equipped with:

• 3–5 years of closing experience in B2B SaaS
• Proven track record of consistently exceeding quota (100%+ attainment)
• Strong command of consultative sales methodologies (MEDDIC, Challenger, SPIN)
• Skilled in managing full-cycle sales from discovery to close
• Expert in CRM and sales tools (Salesforce, Gong, Clari, DocuSign)
• Ability to navigate complex buying committees and build consensus
• Experience negotiating commercial terms and structuring multi-year agreements
• Excellent presentation, communication, and relationship-building skills

We provide skilled HubSpot Developers who build custom modules, integrate systems, and extend HubSpot's native capabilities. Our HubSpot Developers come equipped with:

• 3–6 years of HubSpot development experience
• Strong proficiency in HubL, JavaScript, HTML, CSS, and HubSpot APIs
• Expert in building custom CMS modules, themes, and email templates
• Skilled in HubSpot Private Apps, webhooks, and serverless functions
• Deep understanding of CRM data structure, objects, and associations
• Experience integrating HubSpot with third-party systems via APIs
• Proven ability to troubleshoot complex technical issues
• Excellent code quality standards with a focus on performance and maintainability

We provide strategic HubSpot Architects who design enterprise-grade solutions, scale RevOps infrastructure, and align technology with business goals. Our HubSpot Architects come equipped with:

• 7–10 years of HubSpot experience with advanced certifications
• Proven expertise in designing scalable HubSpot architectures
• Strong command of multi-hub strategies, data modeling, and integration design
• Skilled in API architecture, webhooks, and custom app development
• Expert in migrating from legacy systems to HubSpot at scale
• Deep understanding of compliance, security, and governance requirements
• Experience leading strategic implementations and advising leadership teams
• Excellent technical communication and stakeholder management skills

We provide expert HubSpot Administrators who optimize your CRM, automate workflows, and ensure seamless RevOps execution. Our HubSpot Admins come equipped with:

• 4–8 years of HubSpot administration experience in B2B SaaS
• HubSpot certifications (Admin, Marketing Hub, Sales Hub)
• Expert in workflows, automation, custom properties, and integrations
• Strong command of lead scoring, lifecycle stages, and pipeline management
• Skilled in building dashboards, reports, and attribution models
• Deep understanding of data hygiene, deduplication, and privacy compliance
• Experience managing HubSpot ecosystem integrations (Zapier, native connectors)
• Excellent collaboration skills with Sales, Marketing, and RevOps teams

We provide supportive HR Assistants who manage employee lifecycle, coordinate programs, and ensure smooth people operations. Our HR Assistants come equipped with:

• 2–4 years of HR or People Operations experience
• Strong knowledge of HRIS systems (BambooHR, Workday, Rippling, Gusto)
• Expert in onboarding, offboarding, and employee records management
• Skilled in benefits administration, payroll support, and compliance
• Deep understanding of HR policies, employment law, and best practices
• Experience coordinating training, engagement programs, and culture initiatives
• Ability to handle sensitive employee information with confidentiality
• Excellent organizational and interpersonal skills with a focus on employee experience

We provide skilled Front End Engineers who build beautiful, responsive, and performant user interfaces that delight users. Our Front End Engineers come equipped with:

• 3–5 years of front-end development experience
• Strong proficiency in React, Vue, or Angular with modern JavaScript (ES6+)
• Expert in HTML, CSS, and responsive design principles
• Skilled in state management (Redux, Context API, Vuex), component libraries, and design systems
• Deep understanding of web performance, accessibility (WCAG), and SEO
• Experience with build tools (Webpack, Vite), testing frameworks (Jest, Cypress)
• Ability to collaborate with designers and translate mockups into pixel-perfect UIs
• Excellent attention to detail with a focus on user experience and code quality

We provide talented Graphic Designers who create compelling visuals, strengthen brand identity, and elevate marketing assets. Our B2B Graphic Designers come equipped with:

• 3–5 years of design experience in B2B SaaS or tech
• Strong portfolio showcasing web design, infographics, presentations, and marketing collateral
• Expert in Adobe Creative Suite (Photoshop, Illustrator, InDesign, XD)
• Skilled in Figma, Canva, and other modern design tools
• Deep understanding of brand guidelines, design systems, and typography
• Experience designing for digital (web, social, email) and print
• Ability to collaborate with marketing, product, and content teams
• Excellent attention to detail with a focus on clean, professional, and conversion-focused design

We provide analytical FP&A Associates who build financial models, support forecasting, and provide insights that drive business strategy. Our FP&A Associates come equipped with:

• 2–4 years of FP&A, financial planning, or analysis experience
• Strong proficiency in Excel, financial modeling, and scenario analysis
• Expert in budgeting, forecasting, and variance analysis
• Skilled in data analysis, dashboarding, and presentation creation
• Deep understanding of SaaS metrics (ARR, bookings, churn, CAC, LTV)
• Experience supporting strategic planning, board decks, and investor reporting
• Ability to collaborate with finance, operations, and leadership teams
• Excellent communication skills with a focus on actionable insights

We provide analytical Financial Analysts who build models, forecast performance, and provide insights that drive strategic business decisions. Our Financial Analysts come equipped with:

• 3–5 years of financial analysis or FP&A experience
• Strong proficiency in Excel, financial modeling, and forecasting
• Expert in variance analysis, budget management, and financial reporting
• Skilled in data analysis tools (SQL, Tableau, Power BI) and ERP systems
• Deep understanding of financial statements, SaaS metrics (ARR, CAC, LTV), and KPIs
• Experience supporting strategic planning, board reporting, and investor relations
• Ability to collaborate with finance, operations, and leadership teams
• Excellent communication skills with a focus on translating data into actionable insights

We provide experienced Escalation Specialists who resolve complex issues, manage critical cases, and turn challenging situations into positive outcomes. Our Escalation Specialists come equipped with:

• 4–6 years of technical support or customer success experience
• Proven expertise in handling escalations, critical issues, and executive cases
• Strong command of advanced troubleshooting and root cause analysis
• Skilled in support platforms (Zendesk, Salesforce, Jira) and collaboration tools
• Deep understanding of SLAs, escalation workflows, and incident management
• Experience coordinating with engineering, product, and leadership teams
• Ability to remain calm under pressure and manage high-stakes situations
• Excellent communication and conflict resolution skills with a focus on customer retention

We provide results-driven Email Marketing Specialists who design campaigns, optimize performance, and drive conversions through strategic email programs. Our Email Marketing Specialists come equipped with:

• 3–5 years of email marketing experience in B2B SaaS
• Strong track record of improving open rates, click rates, and email-driven revenue
• Expert in email platforms (Marketo, HubSpot, Pardot, Mailchimp, SendGrid)
• Skilled in segmentation, personalization, A/B testing, and automation workflows
• Deep understanding of deliverability, compliance (CAN-SPAM, GDPR), and list hygiene
• Experience designing email templates, writing copy, and optimizing for mobile
• Ability to analyze campaign performance and provide actionable recommendations
• Excellent project management and cross-functional collaboration skills

We provide skilled DevOps Engineers who automate infrastructure, optimize deployments, and ensure system reliability at scale. Our DevOps Engineers come equipped with:

• 4–6 years of DevOps or Site Reliability Engineering experience
• Strong proficiency in cloud platforms (AWS, GCP, Azure) and infrastructure as code (Terraform, CloudFormation)
• Expert in CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions, CircleCI)
• Skilled in containerization (Docker, Kubernetes) and orchestration
• Deep understanding of monitoring, logging, and observability (Datadog, Prometheus, Grafana)
• Experience with scripting (Python, Bash) and configuration management (Ansible, Chef)
• Proven ability to improve deployment speed, system uptime, and incident response
• Excellent collaboration skills with a focus on automation and operational excellence

We provide experienced Deals Desk Specialists who streamline approvals, accelerate deal cycles, and strengthen pricing discipline. Our Deals Desk talent comes equipped with:

• 3–6 years of Deals Desk or Commercial Operations experience in B2B SaaS
• Strong command of pricing, discounting frameworks, and commercial guidelines
• Proven track record partnering with Sales, Finance, and Legal to shorten deal cycles
• Expert in CPQ and CRM systems (Salesforce CPQ, HubSpot, Zuora, Ironclad)
• Skilled in structuring complex SaaS, usage-based, and multi-year agreements
• Deep understanding of approval workflows, margin protection, and deal hygiene
• Experience analyzing deal profitability and preparing executive-level summaries
• Excellent communication skills with the ability to influence stakeholders and enforce policy

We provide skilled Data Engineers who build reliable, scalable data pipelines and ensure your organization operates with clean, actionable data. Our Data Engineers come equipped with:

• 3–5 years of data engineering experience in B2B SaaS
• Strong proficiency in Python, SQL, and ETL/ELT development
• Experience building pipelines across Snowflake, BigQuery, Redshift, or Databricks
• Skilled in workflow orchestration tools (Airflow, dbt, Prefect)
• Deep understanding of data modeling, warehousing, and schema design
• Experience integrating data across CRMs, product systems, and third-party APIs
• Proven track record maintaining high data accuracy, reliability, and uptime
• Strong capability to partner with product, RevOps, and analytics teams to deliver trusted data

We provide analytical BI Analysts who design dashboards, automate reporting, and enable data-driven decision making across the organization. Our BI Analysts come equipped with:

• 4–6 years of Business Intelligence or Data Analytics experience
• Strong proficiency in SQL, Python/R, and data modeling
• Expert in BI tools (Tableau, Looker, Power BI, Metabase, Mode)
• Skilled in ETL processes, data warehousing, and dimensional modeling
• Deep understanding of data governance, quality, and best practices
• Experience building executive dashboards and self-service analytics platforms
• Ability to collaborate with stakeholders to define KPIs and metrics
• Excellent communication skills with a focus on translating data into business insights

We provide skilled Data Analysts who transform raw data into actionable insights and support data-driven decision making across the organization. Our Data Analysts come equipped with:

• 3–5 years of data analysis experience in B2B SaaS or tech
• Strong proficiency in SQL, Python/R, and Excel
• Expert in data visualization tools (Tableau, Looker, Power BI, Mode)
• Skilled in statistical analysis, A/B testing, and predictive modeling
• Deep understanding of data warehousing concepts and dimensional modeling
• Experience building dashboards, automating reports, and delivering insights
• Ability to collaborate with cross-functional teams to define metrics and KPIs
• Excellent storytelling skills with a focus on communicating insights clearly

We provide highly capable Technical Support Specialists who resolve issues swiftly, elevate customer experience, and strengthen product adoption. Our Technical Customer Support talent comes equipped with:

• 3–5 years of technical support experience in B2B SaaS
• Strong troubleshooting skills across APIs, integrations, and common tech stacks
• Proven track record of high CSAT scores and fast resolution times
• Experience using support platforms (Zendesk, Intercom, Freshdesk, Salesforce Service Cloud)
• Skilled in diagnosing product, configuration, and environment-related issues
• Ability to translate complex technical problems into clear, customer-friendly explanations
• Experience collaborating with engineering, product, and QA to escalate and resolve bugs
• Excellent written and verbal communication with a focus on customer empathy

We provide dedicated Customer Success Managers who drive adoption, retention, and expansion across your customer base. Our CSMs come equipped with:

• 3–5 years of Customer Success experience in B2B SaaS
• Proven track record of driving high NPS, retention, and expansion rates
• Strong command of customer lifecycle management and health scoring
• Skilled in onboarding, training, and driving product adoption
• Expert in CS platforms (Gainsight, ChurnZero, Vitally, Salesforce)
• Ability to identify upsell and cross-sell opportunities proactively
• Experience conducting QBRs, success planning, and executive engagements
• Excellent relationship-building and communication skills with a focus on customer outcomes

We provide talented Copywriters and Technical Writers who craft clear, compelling content that resonates with audiences and drives action. Our Writers come equipped with:

• 3–5 years of copywriting or technical writing experience in B2B SaaS
• Strong portfolio showcasing diverse content (blogs, whitepapers, docs, landing pages)
• Expert in writing for different audiences, tones, and formats
• Skilled in SEO, content strategy, and conversion optimization
• Deep understanding of product positioning, messaging frameworks, and value propositions
• Experience collaborating with marketing, product, and design teams
• Ability to simplify complex technical concepts into clear, accessible language
• Excellent editing and storytelling skills with a focus on clarity and impact

We provide experienced AI Engineers who build and scale automation, agentic systems, and intelligent workflows across your stack.

• 1–3 years of hands-on AI engineering or automation experience
• Skilled in Python, SQL, and API integrations
• Experience with AI workflow tools (LangChain, OpenAI API, n8n, Make)
• Strong understanding of RAG, vector databases, and LLM orchestration
• Proven ability to design and deploy production AI applications
• Connecting data across CRMs, data warehouses, and support platforms
• Familiar with prompt engineering, embeddings, and model evaluation
• Excellent problem-solver able to translate business pain points into automated solutions

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We provide strategic Content Marketing Managers who develop content strategies, drive thought leadership, and generate pipeline through compelling storytelling. Our Content Marketing Managers come equipped with:

• 4–6 years of content marketing experience in B2B SaaS
• Proven track record of driving pipeline and revenue through content
• Strong command of content strategy, SEO, and audience segmentation
• Skilled in managing content calendars, workflows, and cross-functional projects
• Expert in various content formats (blogs, whitepapers, case studies, webinars, video)
• Deep understanding of buyer journeys, messaging frameworks, and positioning
• Experience with CMS platforms (WordPress, HubSpot, Contentful) and analytics tools
• Excellent writing, editing, and storytelling skills with a focus on business outcomes

We provide expert Clay Administrators who maximize your data enrichment, automate workflows, and unlock powerful prospecting capabilities. Our Clay Administrators come equipped with:

• 2–4 years of experience with Clay or similar data enrichment platforms
• Strong command of data sourcing, enrichment, and validation workflows
• Skilled in building complex Clay tables with waterfall enrichment logic
• Expert in integrating Clay with CRMs, sales tools, and data providers
• Deep understanding of API usage, credit optimization, and cost management
• Proven ability to automate lead research and personalization at scale
• Experience training GTM teams on Clay best practices and workflows
• Excellent problem-solving skills with a focus on data quality and process efficiency

We provide responsive Chat and Email Support Agents who deliver timely, helpful, and empathetic support across digital channels. Our Support Agents come equipped with:

• 2–4 years of customer support experience via chat and email
• Proven track record of high CSAT scores and fast response times
• Expert in support platforms (Zendesk, Intercom, Freshdesk, LiveChat)
• Skilled in troubleshooting, de-escalation, and providing clear solutions
• Deep understanding of knowledge base usage, ticket routing, and SLA management
• Experience managing high-volume queues and maintaining quality standards
• Ability to adapt tone and style for different customer personas
• Excellent written communication skills with a focus on clarity, empathy, and professionalism

We provide diligent Billing and Collections Specialists who ensure timely payments, manage accounts receivable, and optimize cash flow. Our Billing Specialists come equipped with:

• 3–5 years of billing, collections, or accounts receivable experience
• Strong command of billing systems (Zuora, Stripe, NetSuite, QuickBooks)
• Expert in invoice generation, payment processing, and dispute resolution
• Skilled in collections strategies, dunning processes, and aging analysis
• Deep understanding of revenue recognition, subscription billing, and compliance
• Experience collaborating with Sales, Finance, and Customer Success teams
• Ability to manage high-volume billing cycles and reduce DSO
• Excellent communication and negotiation skills with a focus on customer relationships

We provide strategic Business Operations Analysts who optimize processes, drive efficiency, and support data-driven decision making. Our Business Ops Analysts come equipped with:

• 3–5 years of business operations or strategy experience
• Strong proficiency in Excel, SQL, and data analysis tools
• Expert in process mapping, automation, and operational efficiency
• Skilled in building dashboards, reports, and executive presentations
• Deep understanding of business metrics, KPIs, and performance tracking
• Experience collaborating with cross-functional teams to identify and solve operational challenges
• Ability to manage projects, drive initiatives, and influence stakeholders
• Excellent analytical and communication skills with a focus on business impact

We provide strategic BDRs who drive demand generation, nurture inbound leads, and accelerate pipeline velocity. Our BDRs come equipped with:

• 1–3 years of BDR or inbound lead qualification experience in B2B SaaS
• Proven ability to convert inbound interest into qualified sales opportunities
• Skilled in multi-channel engagement (email, phone, chat, LinkedIn)
• Expert in using CRM and sales engagement platforms (Salesforce, HubSpot, Outreach)
• Strong command of lead scoring, routing, and opportunity qualification
• Experience collaborating with Marketing to optimize campaigns and messaging
• Deep understanding of buyer personas, pain points, and value propositions
• Excellent listening and discovery skills to identify fit and urgency

We provide meticulous Bookkeepers who maintain accurate financial records, reconcile accounts, and support smooth accounting operations. Our Bookkeepers come equipped with:

• 3–5 years of bookkeeping or accounting experience
• Strong proficiency in QuickBooks, Xero, or similar accounting software
• Expert in journal entries, bank reconciliations, and transaction categorization
• Skilled in accounts payable, accounts receivable, and payroll processing
• Deep understanding of accounting principles, GAAP, and financial statements
• Experience preparing reports for month-end close and supporting audits
• Ability to identify discrepancies and maintain organized financial documentation
• Excellent attention to detail with a focus on accuracy and compliance

Accounting SpecialistWe provide skilled Accounting Specialists who manage financial transactions, ensure compliance, and support accurate financial reporting. Our Accounting Specialists come equipped with: 4�6 years of accounting experience Strong proficiency in accounting software (NetSuite, QuickBooks, SAP, Oracle) Expert in GL maintenance, journal entries, and account reconciliations Skilled in month-end close, financial reporting, and variance analysis Deep understanding of GAAP, internal controls, and compliance requirements Experience supporting audits, tax preparation, and financial analysis Ability to collaborate with finance teams and cross-functional stakeholders Excellent analytical and problem-solving skills with a focus on accuracy

We provide meticulous AI Labeling Experts who annotate data, train AI models, and ensure high-quality labeled datasets. Our AI Labeling Experts come equipped with:

• 2–4 years of data annotation or AI training experience
• Strong understanding of AI/ML concepts, labeling guidelines, and quality standards
• Expert in annotation tools (Labelbox, Scale AI, SuperAnnotate, CVAT)
• Skilled in image, text, audio, and video annotation across diverse use cases
• Deep understanding of edge cases, ambiguity resolution, and inter-annotator agreement
• Experience with quality control, data validation, and feedback loops
• Ability to follow complex guidelines and adapt to evolving project requirements
• Excellent attention to detail with a focus on accuracy and consistency

We provide detail-oriented AP/AR Specialists who manage vendor payments, process invoices, and maintain accurate financial records. Our AP/AR Specialists come equipped with:

• 3–5 years of accounts payable and/or receivable experience
• Strong proficiency in accounting software (NetSuite, QuickBooks, SAP, Xero)
• Expert in invoice processing, vendor management, and payment reconciliation
• Skilled in GL coding, expense reporting, and month-end close
• Deep understanding of accounting principles, compliance, and internal controls
• Experience managing high-volume transactions and improving process efficiency
• Ability to resolve discrepancies, communicate with vendors, and maintain documentation
• Excellent attention to detail with a focus on accuracy and timeliness

We provide highly organized Administrative Assistants who manage schedules, coordinate meetings, and ensure smooth daily operations. Our Administrative Assistants come equipped with:

• 3–5 years of administrative or executive support experience
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Expert in calendar management, travel coordination, and expense reporting
• Skilled in meeting preparation, minute-taking, and follow-up
• Deep understanding of office management, vendor coordination, and procurement
• Experience supporting executives and managing confidential information
• Ability to prioritize tasks, multitask, and maintain attention to detail
• Excellent communication and interpersonal skills with a focus on professionalism